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| Constant technological innovation is necessary to secure long-term business success. However, there is often too little time in day-to-day business to install and configure new hardware and software. We offer professional support here with our InstallationPack offerings: We install new IT equipment quickly, worldwide – with simple procurement processes and tailored precisely to our customers' service requirements. In this way, we ensure that innovative technology is integrated seamlessly into their IT operations. For servers and storage systems we offer: |
- Installation of hardware and operating software
- Standard system configuration of hardware and operating software
- Configuration of hardware and operating software to reflect the customer’s
- specific needs
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| INSTALLATION PACK – BENEFITS AT A GLANCE | |
| Quick, reliable installation by IT service experts | |
| A one-stop shop for all services – worldwide | |
| A very good price/performance ratio with smooth system startup | |
| Transparent costs thanks to a clearly defined scope of services | |
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| The ServicePack/Contract offerings for hardware and software allow customers to extend the warranty for their products in keeping with their service needs and at a fixed price. The packages have a term of up to 5 years and offer defined response and recovery times. The services range from a 24x7 help desk hotline to on-site service with a recovery time of 4 hours. The offering is embedded in a global service and logistics network that enables us to ensure internationally consistent service levels for customers. |
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| SERVICEPACK/CONTRACT – BENEFITS AT A GLANCE | |
Hardware availability on demand – 24 hours a day, 365 days a year
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| Smooth operation supported by proactive remote services | |
| Internationally consistent service levels – ideal for globally operating enterprises | |
| Simple planning of service with defined response and recovery times | |
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