Fujitsu

BUSINESS

ServicePack/Contract Software

Software Services
In times of growing complexity and expectations in IT, a service concept out-of-one-hand is the key for success. With ServicePack/Contract Software Fujitsu offers expert services in providing problem diagnosis by phone and software corrections. Additionally new software releases are provided if available.


ServicePack/Contract Software Basic

  • 4 hours Remote Response time

  • Software corrections and Updates / Upgrades on request

ServicePack/Contract Software Classic

  • 2 or 4 hours Remote Response time and Onsite Service

  • Software corrections and Updates / Upgrades on request

Benefits at a glance

  • The right level of service out-of-one-hand for the whole infrastructure

  • Smooth IT operation right from the start and with shortest downtimes

  • Freedom for your internal IT specialists to concentrate on their core businesses

  • Different ServicePacks tailored to your needs
Contact
Customer Interaction Center
More information
Data Sheet ServicePack/Contract Software
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Glossary
Overview Software Services
Technical Appendices
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