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| | ServicePack/Contract Software |
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In times of growing complexity and expectations in IT, a service concept out-of-one-hand is the key for success. With ServicePack/Contract Software Fujitsu offers expert services in providing problem diagnosis by phone and software corrections. Additionally new software releases are provided if available.
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ServicePack/Contract Software Basic |
- 4 hours Remote Response time
- Software corrections and Updates / Upgrades on request
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ServicePack/Contract Software Classic |
- 2 or 4 hours Remote Response time and Onsite Service
- Software corrections and Updates / Upgrades on request
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Benefits at a glance |
- The right level of service out-of-one-hand for the whole infrastructure
- Smooth IT operation right from the start and with shortest downtimes
- Freedom for your internal IT specialists to concentrate on their core businesses
- Different ServicePacks tailored to your needs
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